Visiting Hours & Policies

Visiting hours are 8:00 a.m. to 8:00 p.m., Monday through Sunday.

Visiting hours apply to the Main Hospital. Please check below for specific visiting hours for the Women and Infants Pavilion.

Updated: November 1, 2023 — Please check back often as information may change. The hospital’s visitor policy has been updated in accordance with the California Department of Public Health. Please review these guidelines prior to your visit.

Visitation Safety Measures

The safety of our patients and staff are AVMC’s top priority. Although the pandemic is over, to help minimize the spread of infection, safety measures will remain in place.

When respiratory (i.e. RSV, Flu, COVID) season restrictions are in effect, no one under the age of 16 years old may visit. Respiratory season is between November 1st to April 30th.
Masks are no longer required, however remains recommended.
If visiting an isolated patient, additional personal protective equipment (PPE) will be required and provided by the hospital. Please see the patient's nurse for further guidance.
- No food or drinks are permitted in isolation patient rooms.
Visitors showing any respiratory symptoms (i.e. cough, fever, runny nose, and/or sore throat) should wear a mask and in some cases may be restricted from visiting.
Visitors need to go directly to the patient room and must wear a current room-specific ID badge issued by Security, visible on their upper chest, at all times, please do not wander the hallways.
Fresh flowers are not permitted.
Due to limited space, we ask only get-well cards, be provided during your loved ones' hospital stay.

Failure to comply with the above guidelines will result in dismissal from the facility.

Visiting Policies

All visitors must check‑in at the security desk before visiting a patient. Visitors may be asked to show identification to obtain a visitor pass. All visitors must display their visitor pass at chest level at all times.

Visitors must wear shirt, pants and shoes at all times.
Visitors are prohibited from smoking, vaping, marijuana use or chewing tobacco on hospital property.
Visitors are prohibited from bringing any contraband items, such as alcohol, drugs, or weapons into the hospital.
Visitors may not sit or lie down on patient beds, use patient bathrooms, or other in‑room facilities due to infection‑control concerns.
Videography, photography, filming and audio recording of any kind are strictly prohibited unless prior authorization has been granted.
Service animals are allowed to visit patient rooms as long as the animal is not harmful to patients or won’t interfere with treatment.
The number of visitors a patient can have may be restricted based on patient needs.
Visitors may be asked to leave the room when patients receive care or treatment.

Visitors are asked to behave in a way that promotes a healing environment and to abstain from any disruptive or disorderly conduct. If, at any time, the hospital staff feels that a visitor is creating a problem, is not following infection‑control practices, and/or presents a threat to the care and safety of others in the hospital, that visitor will be asked to leave the hospital grounds.

Specific unit guidelines:

Critical Care and the Emergency Department visitors are limited to 3 persons per patient.
Behavioral Health Unit visiting hours are from 6:00 p.m. to 8:00 p.m. with 2 visitors per patient. No bags or purses will be permitted in this unit.
Visitors for the Post-Anesthesia Care Unit (PACU) must be 18 years of age or older. Visitors are limited to 1 person per patient within the first hour.
Surgery/Procedure 2 support persons are permitted and must be 18 years or older.

Women and Infants Pavilion - Visitor Guidelines

All visitors must wear a current room-specific ID badge issued by Security, visible on their upper chest, at all times in the WIP.
Visitors may not wear scrubs due to infant security.
Anyone who is sick or has symptoms of a respiratory infection may not visit.
When flu restrictions are in effect, no one under the age of 16 years old may visit.
Mothers who are in isolation can have visitors. If visiting an isolated mother, additional personal protective equipment (PPE) will be required and provided by the hospital. Please see the patient's nurse for further guidance.

Women and Infants Pavilion - Specific Unit Guidelines:

Triage: One (1) designated visitor per patient. No changing of visitors allowed after visitor is designated.

Labor & Delivery: Once admitted to labor, three (3) designated visitors per patient are allowed. No changing of visitors allowed once visitors are designated.

Antepartum/Couplet Care: Visiting hours 10am-8pm. A total of four (4) visitors allowed per patient at a time. One adult visitor (18 years or older) will be allowed to stay overnight. May change out visitors.

Pediatrics: Visiting hours 10am-8pm. Parents have 24-hour access to their children. Three (3) visitors allowed per patient at a time. One adult visitor will be allowed to stay overnight.

NICU: Visiting hours 10am-6:30pm. Two (2) visitors allowed at a time. Parents have 24-hour access to their baby. Four (4) other support persons may be named and visit during NICU visiting hours. If support persons are grandparents, they may visit by themselves with parents’ permission. All other visitors / support persons must be with mom or dad.

AVMC appreciates the public’s understanding, as we balance our patients’ needs for emotional support, and the need to stop the spread of infection. Please call the hospital at (661) 949-5000 to inquire about a patient.

To view our visitor policy, click here.

**Our visitation policy may be changed or updated at any time**